Industry News

JMA have developed a collection process that collects the majority of your accounts quickly and cost effectively and by using our free debt collection letter you have the opportunity to collect the account without cost to you.

By combining letters of demand, solicitors letters, SMS messages and telephone demands,  the majority of debtors' will either pay the full amount of the debt or make an arrangement to pay by instalments.

We consider our process to be “best practice” but of course we understand that every business is different and therefore we can tailor our service to suit the individual needs of our clients’.

Our aim is to avoid legal action to recover your debts, but if the debtor still refuses to pay after we have exhausted all channels of negotiation and persuasion we have the facility to instigate legal proceedings through our in-house solicitor. And we are linked to the Court EDI service, which means that all legal documents are issued within 48 hours. 

For debts under $10,000.00, over 50% of the legal costs are deferred until a result is achieved. This means that the risk and cost associated with legal proceedings is reduced to a level that makes the recovery of your debts more affordable.

When you join our collection service your accounts will be under the control of an experienced account manager who you will deal with personally throughout the entire process. Our focus is to provide a traditional personal service and minimise the risk and costs associated with the collection of your accounts.